Privacy Policy

Effective Date: 7/15/2026

R&R Global Logistics, LLC (“R&R Global,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rrgloballlc.com or engage with our logistics, brokerage, and freight management services. Please read this policy carefully.

1. Information We Collect

We collect personal and business-related information in several ways:

a. Information You Provide Voluntarily

  • Full Name, Company Name, Title
  • Contact Information (Email, Phone, Mobile Number, Fax, Mailing Address)
  • Tax Identification Numbers (EIN/Federal ID)
  • Financial Information (Bank Details, Credit Applications)
  • Billing & Shipping Addresses
  • Business References
  • E-signatures
  • Mobile opt-in and SMS/text messaging consent information

b. Information Collected Automatically

  • IP Address, Browser Type, Operating System
  • Access times and referring URLs
  • Site behavior (via cookies, pixels, and analytics)

c. Third-Party Information

We may receive data from:

  • Freight partners
  • Credit agencies
  • Third-party genset providers
  • Factoring companies
  • Referral systems

2. How We Use Your Information

We use collected data to:

  • Provide logistics, brokerage, and freight services
  • Verify creditworthiness and process applications
  • Communicate regarding shipments, invoices, and support
  • Send SMS/text messages related to your account, shipments, and service updates where you have opted in
  • Customize and improve our website and services
  • Maintain internal records and ensure legal compliance
  • Protect our business from fraud or misuse

3. Sharing and Disclosure of Information

We may share your information with:

  • Authorized Partners: Such as carriers, genset providers, factoring companies, and freight agents.
  • Service Providers: For hosting, data analytics, email delivery, and legal services.
  • Government or Legal Authorities: When required by law, subpoena, or court order.
  • Third Parties in Business Transfers: If we are acquired, merged, or restructured, your information may be transferred accordingly.

We do not sell your personal information to third parties for marketing purposes.

4. SMS/Text Messaging and Mobile Information

If you opt in to receive SMS/text messages from R&R Global, we may send you messages related to your account, shipments, invoices, service updates, and support.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information in Section 13.

5. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

  • Analyze traffic and user behavior
  • Improve website functionality
  • Remember user preferences

You can disable cookies through your browser settings, but some features may not work properly.

6. Data Security

We implement industry-standard physical, technical, and administrative safeguards to:

  • Prevent unauthorized access
  • Secure financial and personal data
  • Protect sensitive information during transmission (SSL encryption)

Despite our efforts, no system can be 100% secure. We encourage safe practices when sharing information online.

7. Data Retention

We retain your information:

  • As long as needed to fulfill services
  • To comply with legal and tax obligations
  • For internal recordkeeping and fraud prevention

You may request data deletion in accordance with applicable laws.

8. Your Rights and Choices

Depending on your location, you may have rights under GDPR, CCPA, or other data privacy laws:

  • Access the data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt-out of marketing communications
  • Opt-out of SMS/text messages at any time by replying STOP
  • Withdraw consent at any time

To exercise your rights, contact us at: jade@rrgloballlc.com

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them.

10. Links to Other Websites

Our website may contain links to third-party sites (e.g., DocuSign, payment gateways). We are not responsible for their privacy practices. Please review their policies before engaging.

11. International Data Transfers

As a cross-border logistics provider, your data may be processed in countries where we operate (e.g., U.S., Canada, Mexico). We ensure appropriate safeguards are in place to protect your data.

12. Policy Updates

We may update this policy from time to time. The latest version will always be posted on our website with the revised Effective Date.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, how your information is handled, or your privacy rights:

R&R Global Logistics, LLC
Atlanta, Georgia
jade@rrgloballlc.com
(678) 926-4139