Frequently Asked Questions
General Questions
How can I become a customer of R&R Global Logistics?
Becoming a customer is simple. Just visit our Shippers Setup Page to complete our credit application and agreement form. Once submitted, our team will review your information and reach out to finalize your account setup — often within 24 hours.
How do I request a freight quote?
You can request a quote by filling out our Request a Quote form or by calling us directly. Provide your shipment details including pickup/drop-off locations, cargo type, dimensions, and timeline — and we’ll respond with an accurate, competitive quote promptly.
What types of freight do you handle?
We manage a wide range of freight, including dry van, reefer, flatbed, step deck, drayage, overweight & over-dimensional loads, and specialized services like genset-powered reefer containers. Whether it’s LTL or full truckload, we’ve got you covered.
Do you offer real-time tracking for shipments?
Yes. We provide GPS-tracked shipments and real-time updates so you always know where your freight is. Our team monitors every load proactively to address any delays or issues before they affect your supply chain.
What areas do you serve?
R&R Global Logistics operates across the entire U.S., Canada, and Mexico. Whether you need cross-border shipping or regional freight movement, our vast carrier network ensures reliable coverage throughout North America.
Industries
Do you have experience with highly regulated industries like pharmaceuticals?
Yes, we’re familiar with the compliance and temperature standards for pharma and medical logistics, and use specialized equipment accordingly.
Can you support businesses with seasonal shipping spikes?
Absolutely. We adjust capacity and routing to match your peak seasons, especially in retail, produce, and food/beverage.
What if my cargo requires special permits or escorts?
We handle the permit process and coordinate escorts for over-dimensional, overweight, or hazardous shipments across all 50 states.
Do you offer warehousing options for my industry?
Yes—we provide both short- and long-term warehousing, transloading, and cross-dock services near ports and major transport hubs.
How do you ensure transparency and control for high-value or sensitive cargo?
We offer real-time tracking, document uploads, and POD delivery confirmations so you’re always in control of your shipment.
Shipping Modes
How do I know which freight mode is best for my shipment?
Our logistics team analyzes key factors—such as your cargo type, delivery timeline, destination, and budget—to recommend the most efficient and cost-effective mode or combination of modes.
Can I use more than one mode for a single shipment?
Yes! This is known as intermodal shipping. We often combine truck, rail, ocean, or air to meet specific client needs while reducing costs and transit time.
Is Less Than Truckload (LTL) shipping reliable for time-sensitive goods?
LTL is reliable when planned properly. We work with trusted LTL carriers, optimize routing, and provide real-time tracking to ensure your freight arrives on time and intact.
Do you handle international shipping through ocean and air?
Absolutely. R&R Global provides both import and export services via ocean and air freight, including customs clearance and coordination with international carriers.
Let’s Talk Logistics or
Your Freight. Our Priority.
Get your cargo moving with R&R Global Logistics — your trusted freight partner.